We live in an instant world and we seek convenience. How can technology give you more of what you want while Your GP gives you more of what you need?
We never want to lose the doctor patient relationship in General Practice. It’s the most valuable part (and the most rewarding part) of our vocation and service as GPs. If we can have technology in the background rather than in the way, I think we can strengthen this. Facebook is one example.
Here’s another. Step one: buy a gaming keyboard. Step two: Program some macros. Step three: Spend more time with Our Valued Patients and less with our technology and medical software!
Here’s me cutting my login time to zero. It’s one small step for Dr Nick….
What do you think?. Is this part of the future? Too soon?
Not so long ago it was quite hard to contact Your GP. You had to phone the practice to make an appointment (some waiting), come to the practice (more waiting), and then sit in the waiting room (more waiting). We live in an instant world and we seek convenience. How can technology give you more of what you want while Your GP gives you more of what you need? Try this!
More and more of our valued patients are choosing to book online but You can still call Partridge Street General Practice and we’re always happy to talk to you. You can also email us or contact us here for non-urgent inquiries, remembering that email is not a secure form of communication.
Imagine if you could ask some simple questions of Your GP, without waiting on the phone or sitting in the waiting room. Simple questions that have been asked of me in the past:
When should I come in to see you next?
I lost my script, what do I do?
I was discharged from hospital, what next?
We never want to lose the doctor patient relationship in General Practice. It’s the most valuable part (and the most rewarding part) of our vocation and service as GPs. If we can add to it, by improving communication before a face to face consult, I think we can strengthen this. We have a trial project with free access to a secure app where you can speak with me (not Facebook!). It’s not for urgent consultations! It’s free to sign up – you only pay if you use it.
What do you think – tell me here (or on the app!) about what you think. Is this part of the future? Too soon? Not what you want? Let me know. In the meantime, we’re all still here for you at Partridge Street General Practice, face to face, IRL 😎
Communication has always been central to good General Practice and a good General Practitioner is always learning. We adopt new medications and procedures, we see what we can do better, we engage in reflective practice. Social Media is communication in the 21st century!
Of course, face to face consultation is what we do most – so here we are!
Imagine you’re at a friend’s party in you neighbourhood. You recognise a few of your patients. As you join the conversation you continuously blurt out phrases like: “Make sure you vaccinate your kids,” “Our practice has opened a skin clinic; it is important to get an annual skin check,” and “Here’s a copy of our latest newsletter.” When one of your patients tries to start a friendly conversation you say: “Sorry, I don’t befriend patients,” and you walk away to chat with a colleague.
You would make a complete fool of yourself.
Still, that’s how many health practitioners behave online. We often use our professional websites and social media accounts as promotional channels and we’re told not to accept patient friend requests on Facebook. When receiving positive feedback from our patients we have to be careful not to share or re-tweet it as this could be interpreted as…